Casinos with a Down below common Protection Index usually have an unfavorable ratio of their quantity of tourists to appropriate grievances submitted by gamers. It means that this On line casino has probably dealt with some gamers unfairly previously. Submitted: 29 Sep 2019
The player from Italy is experiencing issues withdrawing his winnings from bonus Perform. The issue was fixed.
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The player from Italy had their next withdrawal permitted without the need of bank details needed. The player acquired his withdrawal, consequently we marked this grievance as 'solved'.
We have not discovered any complaints instantly concerning this On line casino, but We've got one grievance a few connected On line casino within our database.
The participant from Italy is dissatisfied Together with the verification process. The player confirmed that The problem was resolved.
The participant from British Columbia had asked for account closure by using chat concept and electronic mail about a few weeks in the past and experienced gained no reply, which triggered disappointment. Once the player had contacted the Complaints Team, they created An additional try to talk to the On line casino, this time productively.
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You could just Engage in with smaller sized quantities of income and take lesser bonuses. Notice that bonuses come with their own individual particular stipulations and it’s a good idea to study them right before professing.
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According to our investigate and estimates, GratoWin Casino is a large on line casino with a substantial earnings and variety of gamers.
The participant from Slovakia had her account blocked as a result of an try to withdraw winnings to someone else's card. We rejected the complaint as the player failed to reply to our messages and inquiries.
The player from Italy had his withdrawal delayed because of incomplete account verification. The grievance was correctly resolved.
As the participant experienced breached these procedures, the On line casino was not obligated to honor his winnings. Because we received no further more conversation from the click here player, we turned down his complaint.